services

Voice Wholesale

DIAL UNIVERSAL’s Voice wholesale service is designed to provide quality international voice termination services to retail carriers and direct clients.

Telecom Consulting

Consulting to Governments, Carriers and Technology solution providers around the world. Setting up and integrating monitoring of International Gateways to fulfilling needs in Telecom and Information Technology.

Retail Pinless

Retail pinless product reaching consumers around the globe with our apps and local access numbers. Retail service also provide access to mobile Top up services.

Methodology Implementation

Dial Universal can develop methodology and process to meet your organizations needs by taking into account the size of your project portfolio, complexity and duration of projects and programs, and your current operational model (are you growing or are you contracting). It’s important to have the right level of process, associated with the appropriate artifacts and tools, to enable your project teams to deliver. There’s no need to start from scratch. We will evaluate the current state of your processes and utilization across your organization. Our expert consultants come equipped with a toolkit of processes, forms, and templates to draw from that can be used to subsidize what you already have. The key is to have the right level of process to maintain control and deliver projects in an expedient manner.

Methodology Deployment

The deployment of methodology is not a one-time effort. Once you have a process and artifacts developed, they must be deployed. Different methods can be used to deploy new process and standards within an organization. Some examples are classroom training, workshops, and lunch and learns. Coaches are highly recommended to work alongside Project and Program Managers in a group setting or on a one-on-one basis to ensure that the methodology is properly put into practice. To support natural attrition within an organization, we can provide a new hire orientation process to make transitions smoother.

Vendor Management

It is more common than not for vendors to be responsible for deliverables within a project. Whether you are implementing a new FINTECH application or outsourcing a piece of your business, vendor management is a necessity in business today. Dial Universal has the experience to manage and work on your behalf with vendors to ensure terms and conditions are met. If you already have a PMO in place, Dial Universal can help you add the proper governance necessary to manage your vendors effectively.

Your vendors have an agreement with you; not with other suppliers. During the planning process, you may discover vendor deliverables have dependencies on each other. We can help you identify those integration points and manage the handoffs between multiple parties.

As the experts, we know the pitfalls and act on your behalf as ‘the owner’s rep” to ensure all parties associated with projects meet their commitments. Managing scope and the contract while applying change management to the process provides the transparency required to achieve success.

Organizational Change Management

Shifting a culture requires a delicate, systematic, and well-planned approach to avoid failure and affect positive change.

Dial Universal can help guide your organization through the necessary transition, ensuring you are ready for change, are prepared to lead the change, and are able to validate that change has occurred.

MVNO & Network Consulting

Setup commercial or private mobile networks and start generating revenues from day 1.

Dial Universal will provide a turnkey solution integrating with traditional PSTN or Mobile carriers for rural or private urban areas.

Easily connect with MVNO’s or specialty networks with backward compatible low cost 2G/3G/4G, with 5G in testing phase.

Dial UNiversal manages your SS& connections along with a subscriber and billing interface, saving you large expenses as compared to traditional networks.

White Label Streaming

DIal Universal can setup your streaming services within 3 weeks of a Purchase Order. This includes your corporate logo, website and a support staff.

Stream your own content to lock in your subscriber base for additional revenues.

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